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Bill Payment Help
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Bill Payment Help

How do I sign up for Bill Pay?
The application can be accessed under the 'Make a Payment' tab in Online Banking and under 'Bill Pay' in the Mobile App. Bill Pay is subject to approval.
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What happens when I am challenged to confirm my identity when Im logging into my accounts?
You will be sent a one-time passcode to your phone via your choice of text message or phone call. You will then enter the code and log in as usual. Be sure to keep your phone number up-to-date in 'My Settings' found within Online Banking!
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Can I add new Bill Pay payees from my Mobile Device?
Yes, you can add new payees in the Mobile App.  
  • Select "Bill Pay" within your Mobile App menu
  • Tap "Make a new payment"
  • Type in the name of  the person or business you would like to pay and click "Add"
  • You will be prompted to enter additional information for your new payee.
In the event that you need to edit a Bill Pay payee, you will need to log into Online Banking to make that change.
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How do I access Bill Pay in the Mobile App?
  1. Sign up within Online Banking for Bill Pay
  2. Download the 1st Source Mobile Banking app to your mobile device.
  3. Follow the simple prompts to get started with Mobile Banking and Bill Pay.
Bill Pay on Mobile and Tablet 
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