Get in touch with a real person

Our Customer Service Center hours are longer to make your banking more convenient:

• Monday – Friday: 8:30am – 6:00pm ET
• Saturday: 9:00am – 1:00pm ET  

Or call InfoSource automated 24/7 telephone banking 

• (574) 235-2557
• (800) 235-2557 

Lost or stolen ATM or debit card after hours?

You can report a lost or stolen Resource® ATM card or Resource Plus® debit card during non-business hours by calling:

• In the United States: (833) 414-0544
• International callers should call collect: (973) 682-2652 

Lost or stolen credit card?

You can report a lost or stolen 1st Source Visa™ Credit Card to:

• Personal credit cards: (800) 558-3424
• Business credit cards: (866) 552-8855 

To speak with someone directly: (800) 513-2360

Mailing Address

1st Source Bank

Attn: Consumer Loan Department

P.O. Box 4055

South Bend, IN 46634-4055

To speak with someone about a new mortgage: 574-236-4561

A current mortgage: 800-621-8329

Mailing Address:

1st Source Bank

Attn: Mortgage Loan Department

100 N. Michigan Street, Suite 800

South Bend, IN 46601 

If you would like to request removal of your app accounts and related data, simply send an email request here with “Remove App Account” in the subject line of your email. Please include a good phone number to reach you at. One of our representatives will be in touch during our operating hours to confirm the request is valid and initiate the process.

Upon execution of this request, 1st Source Bank will delete all associated data held in our digital and internet banking system. This data will no longer be accessible or available to any party. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.